Privacy policy

Last updated: January 1, 2026

INTRODUCTION

TENFOLD™ (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us when you visit our store or purchase our hair building fiber products.

INFORMATION WE COLLECT

  • Contact information (name, email, shipping/billing address, phone number)
  • Payment information (processed securely via our payment provider)
  • Order history and preferences
  • Device/browser information and cookies

HOW WE USE YOUR INFORMATION

  • To process and fulfill your orders
  • To communicate with you about orders and shipping
  • To send marketing communications (only with your consent, opt out anytime)
  • To improve our products and website experience
  • To prevent fraud and ensure security

COOKIES

We use cookies to enable core site functionality, measure analytics, and deliver personalized advertising. You can control your cookie preferences at any time through your browser settings.

SHARING YOUR INFORMATION

We do not sell your personal data. We share information only with trusted service providers, payment processors, shipping carriers, and marketing platforms, as needed to operate our store and fulfill your orders.

DATA RETENTION & SECURITY

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. We use industry-standard security measures to protect your information from unauthorized access or disclosure.

YOUR RIGHTS

You have the right to access, correct, delete, or export your personal data. Contact us at any time to exercise these rights and we will respond promptly.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at support@gettenfold.de.